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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Davis

September 5, 2024

5  out of  5
rating by Robert Davis
"We have used State Farm for our business for years. They are always very friendly and prompt with any questions. We mainly deal with Maria. She is the best🫡😊"
We responded:
"Very kind of you to give us a review."
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Lane Robinson

September 4, 2024

5  out of  5
rating by Lane Robinson
"I had the pleasure of speaking with Mariahelena who was absolutely incredible with taking the time to answer all my questions and was very patient and thorough with explaining everything to me. In a world of answering services and lacking customer service it was very refreshing to know that they care here."
We responded:
"Thank you for your kind review "
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Brenda Lisseth Torres

September 3, 2024

5  out of  5
rating by Brenda Lisseth Torres
"Mariahelena is very professional. When I called the office I was very frustrated but she was very calm and listened to the issue I was having with my insurance and that made me feel so much better. She is a great asset to the office."
We responded:
"thank you for the kind review"
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Hernan Escobar

September 1, 2024

5  out of  5
rating by Hernan Escobar
"María helena siempre está atenta ah ayudarle a uno con las dudas que uno tiene."
We responded:
"Thank you for your review. "
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Cecilia Torres

August 30, 2024

5  out of  5
rating by Cecilia Torres
"I recently had the pleasure of talking with Mariahelena. She went above and beyond to assist me. I was very impressed by her commitment to going the extra mile. Knowledgeable, friendly and always ready to answer my questions. I highly recommend her to anyone looking for an amazing experience that puts customers first."
We responded:
"Grateful for your kind review"
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Melissa Miller

August 21, 2024

5  out of  5
rating by Melissa Miller
"5 Stars - Exceptional Service and Expertise! I can’t say enough good things about Phil Jimeno and his team at State Farm in Pasadena, MD. From the moment I walked into the office, I felt welcomed and valued as a customer. Phil took the time to thoroughly explain all my insurance options, ensuring I understood the coverage that best fit my needs. His expertise and knowledge in the insurance industry are unmatched, and he goes above and beyond to provide personalized service. Whether you’re looking for auto, home, or life insurance in Pasadena, Phil is the agent to trust. He made the entire process seamless and stress-free, answering all my questions with patience and clarity. It’s clear that Phil genuinely cares about his clients and their well-being, making him not just a great insurance agent, but a true advocate for your financial security. If you’re searching for a reliable and professional State Farm Insurance agent in Pasadena, MD, I highly recommend giving Phil Jimeno a call. His dedication to customer service and attention to detail is second to none. Thanks to Phil, I have peace of mind knowing I’m fully covered by the best insurance in town!"
We responded:
"Thank you for taking the time to give such an outstanding review. Appreciate the kind words"
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Canal De chapeltique 503

August 20, 2024

5  out of  5
rating by Canal De chapeltique 503
"Maria pudo ayudarme es muy servicial. Recomiendo esta agencia!"
We responded:
"Thank you for the kind review."
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Lilian Ortega

August 20, 2024

5  out of  5
rating by Lilian Ortega
"Maria me ayudo respondiendo todas las preguntas sobre mi recibo. Recomiendo esta oficina!"
We responded:
"Thank you for taking the time to give our office a review"
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conejo Herrera

August 16, 2024

5  out of  5
rating by conejo Herrera
"Great service by Jessica Martinez I highly recommend."
We responded:
"Thank you so much for the review"
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Dashler Guillaume

August 16, 2024

5  out of  5
rating by Dashler Guillaume
"I highly recommend this office because of Maríahelena and her amazing service. She gracefully addressed every one of my concerns and I am very thankful to her for that."
We responded:
"Grateful for kind review"
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Michael Kimble

August 16, 2024

5  out of  5
rating by Michael Kimble
"Pleasant, efficient, fast, courteous, service. Rates are the lowest I had researched. for my area. Thumbs up, overall experience. 👍"
We responded:
"Mike, thank you for your kind review. We look forward to servicing your insurance needs"
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Martha Ascencio

August 13, 2024

5  out of  5
rating by Martha Ascencio
"Excellent service, thank you very much for your kindness in serving me."
We responded:
"Thank you for your very kind review"
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Rafael Placido

August 10, 2024

5  out of  5
rating by Rafael Placido
"Gracias Jessica por siempre ayudarme con mi seguro de auto ."
We responded:
"Thank you for the kind review"
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DeeJay Flo

August 9, 2024

5  out of  5
rating by DeeJay Flo
"Highly recommend Phil Jimenos office. Mariahelena was able to help me and answer all my questions."
We responded:
"Thank you for your kind review"
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Edvin Paul

August 9, 2024

5  out of  5
rating by Edvin Paul
"Maria was great and answered all of my questions."
We responded:
"Thank you for you nice review"
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Ashley Flores

August 9, 2024

5  out of  5
rating by Ashley Flores
"Good service and I definitely recommend them.I called with a few questions and Mariahelena was very helpful. She was kind and answered all my questions."
We responded:
"Appreciate the kind review"
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Richard Paul

August 9, 2024

5  out of  5
rating by Richard Paul
"Marilena's quality of service left me feeling really impressed. Her commitment to resolving my concerns and her promptness were extremely impressive. She answered all of the questions patiently and offered concise, practical answers. Her professional yet approachable manner made the whole exchange enjoyable. I think Marilena is a great complement to the company and would strongly suggest her to anyone looking for excellent customer service."
We responded:
"Grateful for the kind review."
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irma grijalva

August 9, 2024

5  out of  5
rating by irma grijalva
"The customer support I received from Marilena was outstanding. Her genuine concern and expertise were immediately apparent when I contacted her. She went above and above to immediately and cheerfully resolve all of my problems. The entire procedure was easy and stress-free because of her desire to help and attention to detail. Marilena's exceptional customer service and dedication to perfection make her an excellent choice."
We responded:
"Thank you for taking the time to give us such a nice review"
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Antonio Sanchez

August 8, 2024

5  out of  5
rating by Antonio Sanchez
"Muchas gracias señorita Jessica por ayudarme a encontrar un buen seguro para mi nuevo auto 100% recomendando Exelente servicio en su oficina"
We responded:
"Thank you for the kind review. "
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emely luna

August 8, 2024

5  out of  5
rating by emely luna
"Thanks Jessica for helping me find a better rate for my auto insurance always so helpful"
We responded:
"Thank you for taking the time to give our office a review"
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Jjj Kk

August 8, 2024

5  out of  5
rating by Jjj Kk
"Highly recommend Phil Jimenos office! Maria was able to help me understand all my concerns regarding my policy."
We responded:
"Grateful for the kind review."
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Cindy Lara

August 7, 2024

5  out of  5
rating by Cindy Lara
"Jessica Placido was very helpful she assisted me very professionally and answered every question. Definitely satisfied with her customer service. She was amazing!"
We responded:
"So grateful for taking the time to give us a review."
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Kim Horn

August 6, 2024

5  out of  5
rating by Kim Horn
"Always top notch customer service. Phil and his staff go the extra to help."
We responded:
"Kim, it was kind of you to leave a review."
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Isela Murillo

August 6, 2024

5  out of  5
rating by Isela Murillo
"Love the service so fast and easy Agent Jessica was so nice 👍🏽 and made sure I understood what insurance policy I was going to have."
We responded:
"Thank you for taking the time to give us a review."
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LaShaun Gibson

August 5, 2024

5  out of  5
rating by LaShaun Gibson
"I spoke with Maria, she was both informed and very helpful. She answered all of my questions and concerns and remained professional during the entire call."
We responded:
"Thank you for the nice review"