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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Abigail Alvarado

March 24, 2025

5  out of  5
rating by Sara Abigail Alvarado
"Para mi es un excente seguro maria H me atendio muy bien gracias por sus servicio tienen personal profecionales"
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mark szymanski

March 14, 2025

5  out of  5
rating by mark szymanski
"Great Service. I had to have adjustments made to my Certificate of Liability and thought it would take weeks and Evelin had it done by the afternoon. Thanks State Farm"
We responded:
"so grateful for your kind review"
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Glenn Gibson

March 13, 2025

5  out of  5
rating by Glenn Gibson
"Fast, knowledgeable and professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bernie O'BROCKI

March 12, 2025

5  out of  5
rating by Bernie O'BROCKI
"Very good service at this location the people are warm and very helpful."
We responded:
"Thank you for taking the time to give our office a review"
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Kim Horn

March 11, 2025

5  out of  5
rating by Kim Horn
"Always top notch customer service. Phil and his staff go the extra mile to help. Maria was outstanding assisting me and answering questions."
We responded:
"Kim, I am so grateful for your review and allowing my office to serve your insurance needs for such a long period of time. "
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Ecnad.jordanr

March 7, 2025

5  out of  5
rating by Ecnad.jordanr
"Jessica has been amazing. she was kind and help us in everything she could. she stayed on the phone for a long period of time trying to accommodate our needs . we are happy with her assistance . a plus for us was that she speaks Spanish and my mother was able to communicate with her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vanessa Feeheley

March 3, 2025

5  out of  5
rating by Vanessa Feeheley
"We have been with Phil for more than 40 years. He is always available to help and his staff are sincere, reliable, and most helpful. We have our home and autos through Phil and could not be more pleased with the service. Alice recently helped us with a request for information on our homeowners policy. She was very helpful and expedient."
We responded:
"Thank you for the very kind review. We are grateful to be able to service your insurance."
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Helen Elliott

February 12, 2025

5  out of  5
rating by Helen Elliott
"I have been working with Maria in Phil Jimeno’s State Farm office . She and Phil have been so helpful. Everyone in the office is very willing to help and answer any questions. I highly recommend them ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Louis Curry III

February 12, 2025

5  out of  5
rating by Louis Curry III
"The staff for this office has been great. Maria has been great and everyone else have also been great. They all go the extra mile to assist me. I would mention everyone else but I’m sorry I cannot remember their names. Great overall customer service Thanks everyone, Louis Curry lll"
We responded:
"Thank you for your very kind review. It has been our pleasure to serve you and your family over the years."
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Aredys Gill

February 11, 2025

5  out of  5
rating by Aredys Gill
"Excelente service highly recommended"
We responded:
"We are grateful for your kind review."
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Hugo Bravo

February 10, 2025

5  out of  5
rating by Hugo Bravo
"Excellent service 👍🏻"
We responded:
"We are grateful for your kind review"
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Elvire Marc

February 5, 2025

5  out of  5
rating by Elvire Marc
"Extremely knowledgeable and extremely fast with the service. Will recommend him to all my family and friends"
We responded:
"Thank you for the kind review."
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Yennifer Carpio

January 25, 2025

5  out of  5
rating by Yennifer Carpio
"María was proficient and professional. Excellent customer service !"
We responded:
"Our office is thankful for your kind review"
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jonas loza

January 23, 2025

5  out of  5
rating by jonas loza
"The customer service is fantastic!! Maria is the best she makes you feel like at home."
We responded:
"We appreciate the kind review"
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KRISTIE Grover

January 23, 2025

5  out of  5
rating by KRISTIE Grover
"Thanks for all your help!"
We responded:
"Glad we could be of help and grateful for the review"
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Leslie Chez

January 22, 2025

5  out of  5
rating by Leslie Chez
"Mariahelena was able to assist me with all my questions!! I highly recommend this office!"
We responded:
"thank you for the kind review"
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Gladys Martinez

January 22, 2025

5  out of  5
rating by Gladys Martinez
"The best state farm agency and agents Ive had! Knowledgeable, proactive , and always going above and beyond for their policy holders! Highly recommend."
We responded:
"Appreciate the kind review"
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Jorge Martinez

January 22, 2025

5  out of  5
rating by Jorge Martinez
"Conveniently located. Great customer service. Evelin is very knowledgeable and helpful when I need assistance."
We responded:
"Glad we could be of assistance and thankful for the kind review"
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Ty Escobar

January 21, 2025

5  out of  5
rating by Ty Escobar
"Thank you Maria for all your hard work. Maria is truly a pleasure to work with."
We responded:
"We are extremely grateful for your kind review."
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Robert Davis

September 5, 2024

5  out of  5
rating by Robert Davis
"We have used State Farm for our business for years. They are always very friendly and prompt with any questions. We mainly deal with Maria. She is the best🫡😊"
We responded:
"Very kind of you to give us a review."
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Lane Robinson

September 4, 2024

5  out of  5
rating by Lane Robinson
"I had the pleasure of speaking with Mariahelena who was absolutely incredible with taking the time to answer all my questions and was very patient and thorough with explaining everything to me. In a world of answering services and lacking customer service it was very refreshing to know that they care here."
We responded:
"Thank you for your kind review "
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Brenda Lisseth Torres

September 3, 2024

5  out of  5
rating by Brenda Lisseth Torres
"Mariahelena is very professional. When I called the office I was very frustrated but she was very calm and listened to the issue I was having with my insurance and that made me feel so much better. She is a great asset to the office."
We responded:
"thank you for the kind review"
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Hernan Escobar

September 1, 2024

5  out of  5
rating by Hernan Escobar
"María helena siempre está atenta ah ayudarle a uno con las dudas que uno tiene."
We responded:
"Thank you for your review. "
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Cecilia Torres

August 30, 2024

5  out of  5
rating by Cecilia Torres
"I recently had the pleasure of talking with Mariahelena. She went above and beyond to assist me. I was very impressed by her commitment to going the extra mile. Knowledgeable, friendly and always ready to answer my questions. I highly recommend her to anyone looking for an amazing experience that puts customers first."
We responded:
"Grateful for your kind review"
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Melissa Miller

August 21, 2024

5  out of  5
rating by Melissa Miller
"5 Stars - Exceptional Service and Expertise! I can’t say enough good things about Phil Jimeno and his team at State Farm in Pasadena, MD. From the moment I walked into the office, I felt welcomed and valued as a customer. Phil took the time to thoroughly explain all my insurance options, ensuring I understood the coverage that best fit my needs. His expertise and knowledge in the insurance industry are unmatched, and he goes above and beyond to provide personalized service. Whether you’re looking for auto, home, or life insurance in Pasadena, Phil is the agent to trust. He made the entire process seamless and stress-free, answering all my questions with patience and clarity. It’s clear that Phil genuinely cares about his clients and their well-being, making him not just a great insurance agent, but a true advocate for your financial security. If you’re searching for a reliable and professional State Farm Insurance agent in Pasadena, MD, I highly recommend giving Phil Jimeno a call. His dedication to customer service and attention to detail is second to none. Thanks to Phil, I have peace of mind knowing I’m fully covered by the best insurance in town!"
We responded:
"Thank you for taking the time to give such an outstanding review. Appreciate the kind words"